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Hi Darlene

Thanks for getting Unit 12 done so quickly

The work done by this installer is phenomenal..this is the best install that we have had in all 3 blocks.

Can you please send the same installer back tomorrw to do Unit 10


Serena Home Limited


Lou and Darlene

I wanted to let you know that the service I received from Dave, who installed the railing, was SECOND TO NONE.

He was a pleasure to deal with and did a fantastic job.

Please pass this along to management, as well as to him, personally.

Best Regars,

John Greco

John Greco

Hi Darlene and Dave,

Everything has been installed and it look lovely.

Cody was very polite and courteous and did a fabulous job on the install. He sets a high bar for workers coming here.

Thanks again,


Sandy Velikonja

Hello Troy,

It's been almost two years since this e-mail was sent to you regarding a stair quote from Royal Oak.

After a long and arduous process, our basement renovation is finally complete and I'm now sending out thanks to companies that went 'above and beyond'. Your company, with the significant assistance of Andrena Murray, were able to install new stairs in the agreed upon timeline of October 31 2013. The photo below is before we stained the stairs adn handrail but it gives you a sense of how good it looks now. I've actually attached a separate photo of the old stairs before we started the dig down. They were.....scary.

Thanks very much for stepping in as you did and solving this problem for us. We're very pleased with the result from Royal Oak Stair and I wanted to pass that along.

All the best,



 Hi Blair. 

I don't do this often but feel it necessary today. I want to thank your team, especially Dave (the installer today), and Darlene (in charge of scheduling) for their tremendous dedication, perseverance and helpfulness during this crazy summer of construction. Darlene has been putting up with m‎y endless calling and complaining, while Dave managed to expertly and flawlessly install a stringer, two nosings, and two sets of railings today while painters, cleaners, carpenters, and plumbers were buzzing around him all day. Blair, you're lucky to have those two at Royal Oak. But I also want to thank all those unknown faces putting all this stuff together, loading it and making sure everything works out perfectly like it almost always does with Royal Oak. Blair, to you and your team, keep up the good work. 


JAZ Building Group Inc.